1. Introduction

1.1 Acceptance of Terms

By accessing or using our website www.sanatan.in and/or purchasing products or services from Sanatan.in you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products/services.

1.2 Modification

Sanatan.in reserves the right to update, modify, or change these terms and conditions without prior notice. It is your responsibility to review these terms periodically for any updates or changes.

2. Products and Services

2.1 Description

Sanatan.in offers a vast collection of puja essentials and spiritual books from renowned publishers like Gita Press, Gita Vatika, ISKCON, & others. The products and services may be subject to limited quantities and availability.

2.2 Pricing

All prices for products/services are listed in INR [Indian Currency]. We reserve the right to change prices without notice, but any changes will not affect the price of confirmed orders.

3. Ordering and Payment

3.1 Order Placement

To place an order, you must be at least 13 years old and provide accurate and complete information.

3.2 Payment

Payment for products/services can be made through all online methods. You can check the payment methods on the payment gateway & proceed. By providing your payment information, you represent that you are authorised to use the chosen payment method.

3.3 Order Confirmation

Upon receiving your order, we will send you an order confirmation via email & WhatsApp. Please review the confirmation for accuracy and contact us immediately if there are any discrepancies.

4. Shipping and Delivery

4.1 Shipping

We offer shipping within India & across the globe. Additional shipping charges may apply depending on the delivery location.

4.2 Delivery

Estimated delivery times will be communicated during the order confirmation process. Please note that delivery times may vary due to factors beyond our control.

4.3 Loss or Damage

Sanatan.in [A Trademark registered under Madhurmani Networks Private Limited] is not responsible for any loss or damage to products that occur during shipping and delivery. Please refer to our shipping policy for more details.

5. Returns and Refunds

5.1 Return Policy

We do not accept returns for products sold until there is damage or manufacturing issues. Please refer to our return policy for detailed instructions on returning products.

5.2 Refunds

Refunds will be processed within 7 working days after we receive the returned product. Refunds will be issued to the original payment method.

6. Intellectual Property

6.1 Ownership

All intellectual property rights related to Sanatan.in, including trademarks, logos, and website content, are owned or licensed by Madhurmani Networks Private Limited.

6.2 Limited Licence

You are granted a limited, non-exclusive, and non-transferable licence to access and use our website and content for personal, non-commercial purposes.

7. User Conduct

7.1 Prohibited Activities

You agree not to engage in any activities that may violate these terms, infringe on intellectual property rights, or harm the functioning of our website or services.

8. Privacy Policy

8.1 Collection and Use of Information

Please refer to our privacy policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1 Disclaimer of Warranties

Sanatan.in makes no warranties, express or implied, regarding the website, products, or services, and disclaims all liability for any damages resulting from their use.

10. Governing Law and Jurisdiction

10.1 Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Uttar Pradesh,India, without regard to its conflict of laws principles.

11. Contact Information

11.1 Questions or Concerns

If you have any questions or concerns regarding these terms and conditions, please contact us at +91-7905769586.

Madhurmani Networks Private Limited reserves all rights not expressly granted in these terms and conditions.

By using our website or purchasing our products/services, you acknowledge that you have read, understood, and agreed to these terms and conditions.